Fulfill Orders On Time, Every Time with TouchBistro’s Kitchen Display System
TouchBistro Kitchen Display System Powered by Fresh helps you improve kitchen efficiency, decrease ticket times, and eliminate errors.
Speed Up Service with Instant, On-Screen Tickets
Orders appear instantly on the KDS screen and are signaled by an optional loud, audible alert so staff never miss a ticket.
View Tickets from All Your Ordering Channels in One Place
Eliminate double entry by displaying all orders from your POS and online ordering system in the KDS as different order types on a single screen or on individual screens dedicated to each order type.
Easy-to-Clear Tickets Allow Staff to Move Quickly
Ensure your entire BOH team is on the same page and eliminate redundancies with the ability to strikethrough individual ticket items and modifiers to quickly clear tickets as you go.
Ticket History View Makes it Fast and Easy to Remedy Mistakes
Easily identify and correct errors with the option to view and recall past orders at any time (without the need to dig through a stack of completed tickets).
Send the Right Order to the Right Station Every Time
Minimize missed orders or long wait times by strategically routing orders to appropriate cook stations (i.e. the grill, fryer, etc.).
Additional KDS Features Include...
Streamline FOH and BOH Communication with a Seamless POS Integration
Orders placed on the TouchBistro POS appear immediately on the KDS screen allowing kitchen staff to start preparing items seconds later.
Offline Mode Ensures Your KDS Continues Working Even Without Internet
Built-in redundancy features ensure that your devices can continue to talk to one another and orders can still be taken, even without internet.
Improve BOH Efficiency with a Customizable Display and Touchscreen Interface
Set up the KDS in a way that works for your team with customizable ticket and font sizes, instinctive drag and swipe controls, and color-coded ticket statuses that can be categorized by order type and change based on time open.
Commercial-Grade Hardware That’s Durable Enough for the Kitchen
Designed to handle heat, spills, and falls, our KDS hardware is tough enough for any restaurant kitchen.
Cross-Screen Communication Keeps BOH Staff on the Same Page
Improve communication, promote collaboration, and streamline order management across your restaurant by syncing multiple KDS screens together to track order bumps and item strikethroughs, or bump orders to the next screen if you use an assembly line production model.
Leverage Reporting and Analytics to Improve BOH Performance
Gain valuable insights that help you monitor and improve BOH performance with a dashboard that provides information on average number of tickets, detailed order information, bump times, and more.
FAQ
Where is TouchBistro KDS available?
TouchBistro KDS is currently available to restaurants in Canada (excluding Quebec) and the United States.
Is specific hardware required to use TouchBistro KDS?
Yes. TouchBistro KDS requires MicroTouch Touchscreens (15.6” or 21.5″) that must be purchased through TouchBistro, installation fees will apply. An optional bump bar and sticky label printers are also available. Speak with a member of our team to learn more.
How easy is it to set up TouchBistro KDS?
We are committed to making the setup process smooth and efficient for you which is why we offer customized onboarding. Onboarding includes one-to-one guidance from a TouchBistro Professional Services expert who will walk you through the onboarding process and an Installation Technician who will work directly with you to ensure a seamless hardware setup.
Can TouchBistro KDS be used wirelessly?
Although TouchBistro KDS can be used wirelessly, doing so may result in connection issues. To ensure the smoothest experience, we recommend using a wired connection to the router.
Do I need to be connected to the Internet to use TouchBistro KDS?
Our offline mode ensures your KDS will continue working even when your internet is temporarily unavailable.
What reporting and analytics are available with TouchBistro KDS?
With TouchBistro KDS you gain access to a dashboard that provides reporting on average number of tickets, detailed order information, bump times, and more.